Terms and Conditions
Last Updated May 2021
Our service as delivered through our website, our live trading room and other communication devices is an education only service. By using our website and or live trading room and agreeing with the terms you agree with the terms of our disclaimer (3).
This document was created initially using an SEQ Legal template.
(3) Our Disclaimer
All content and discussions presented through the Trade Room Plus website and our associated communication methods: our live room, our Twitter feed, our training videos, our emails and our personal subscriber conversations via telephone or Skype or any other method, is done so for informational and educational purposes only. Trade Room Plus takes great care in ensuring the accuracy of all information presented through these communication methods however the Company accepts no liability in this respect. Users and subscribers should be aware that the content is subject to change without notice.
Be advised that information presented by Trade Room Plus is not assessed as being appropriate for the investment activities of any particular subscriber or receiver of our information. Further, any commentary provided by Trade Room Plus staff, guest presenters or room moderators should not be construed as a solicitation or offer to buy or sell any financial instrument.
Trade Room Plus does not engage in the arrangement of investment activities on the behalf of its subscribers, and any decision to invest must be conducted by the individual. Neither Trade Room Plus, nor their staff is liable for any actions taken by users of the service. Before engaging in trading, please ensure that you understand the risks and implications involved in so doing, and seek independent advice from a financial advisor if necessary.
Risk Warning: All spread bets and CFD trades carry a high level of risk & are not suitable for all investors. The leverage associated with trading can result in losses which may exceed your initial investment. Consider your objectives & level of experience carefully before trading & if necessary seek advice from a financial advisor.
(4) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website, the live trading room and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;]
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution;
(g) redistribute the Trade Room Plus daily member email.
(5) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website or our live trading room to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
(6) Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with / you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.
You must not use any other person’s user ID and password to access our website;
We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.
(7) User content
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.
Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
(8) Limited warranties
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
(9) Limitations and exclusions of liability
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
(15) Exclusion of third party rights
(16) Entire agreement
(17) Law and jurisdiction
(18) Our details
The full name of our company is CAD 2013 Ltd.
We are registered in England and Wales under registration number 08458664.
Our registered address is 71 Humberston Avenue, Humberston, Grimsby, Lincolnshire, DN36 4SR, United Kingdom
You can contact us by writing to the address above or via the contact options on our website.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
This document was created using an SEQ Legal template.
(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
(e) any other information that you choose to send to us; and
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. [Session cookies will be deleted from your computer when you close your browser.] [Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.]
We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.
Our advertisers / payment services providers may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(4) Using your personal information
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send you marketing communications relating to our business, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and]
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.]
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the website).
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes[, by sending an email to us]. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Data controller
The data controller responsible in respect of the information collected on this website is CAD 2013 Ltd.
Return & Refund Policy
Thanks for using Trade Room Plus. If you are not entirely satisfied with your purchase, we’re here to help.
All our digital content is delivered at the time of purchase, and within the ‘cancellation period’.
By purchasing our digital content you acknowledge the following:
– That you have given express consent to receive the digital content within the cancellation period;
– That you acknowledge your right to cancel is lost.
To be eligible for a refund, you must have not accessed or logged into any membership areas of the product or service. By logging into and accessing any products or services at any stage after purchase you have waived your right to a refund.
If you have accessed the product or package within the 14 days you may be offered a partial refund to compensate for the services you have not used minus any administration fees. This is in line with UK law (Consumer Rights Act).
We reserve the legal right to not consider refunds after the 14 calendar day grace period.
All refunds will be refunded to the payment method you used to purchase said product or service. We will action a refund within 7 business days of a refund being agreed between Trade Room Plus and the customer. How long a refund takes to appear back on your account will depend on the policy of the payment method used.